(From left) Gamuda Land marketing and sales executive director Lillian Lung, CEO Ngan Chee Meng, Aw and finance general manager David Ng showing the new app on their mobiles.

PETALING JAYA: Township developer Gamuda Land today launched The One App, a mobile application to give their purchasers a comprehensive experience throughout their entire home ownership journey.

“For over two decades, we remain steadfast in creating places that people will call home, want to be a part of, grow up and grow old in. As we continue to focus on sound master planning and innovative placemaking, we do not lose sight of delivering long term values to our communities through constant innovation. 

“Digital transformation is how we look at the details and plan for tomorrow to create better customer experience for our community,” said Gamuda Land chief operating officer Aw Sei Cheh. 

Following the Malaysian Communications and Multimedia Commission (MCMC)’s latest survey, internet penetration in Malaysia currently stands at 87.4%, with digital consumers spending an average of 6.6 hours online in a day. 

Nine out of ten users use smartphones to go online – totalling 25.7 million Malaysians browsing the internet on their phones. 

“The digital world has changed the way we consume content and in fact, today’s technology alters and to a certain extent, dictates our behaviour and lifestyles. This is why Gamuda Land is evolving with the times to enhance our customer experience. 

“With this app launch, we are taking steps towards enhancing our customer service by increasing our brand presence, ensuring that our valued customers are satisfied with the level of services through real-time access to the information they need and other conveniences,” said Aw.