Ask Me Anything: Tackling tenants and landlords issues


Compiled by: Tharmini Kenas

Ask Me Anything is a platform for all readers to ask about all things property. If you have any inquiries, key in your questions at .

This week, Low & Partners managing partner Datuk Andy Low Hann Yong deals with readers’ questions regarding the age-old issue of tenants and landlords.

Q1: Should the house-owners or landlords show proof of the utility bills before requiring the tenants to pay for the monthly utility?

A1: Most tenancy agreements impose an obligation for the tenant to punctually pay all utility charges such as electricity and water bill. Tenants can usually find the bill in the property itself. In cases where the landlord is in possession of the bill, it is reasonable for the landlord to show proof of the bills before expecting the tenant to pay up.


Q2: If there is any major renovation going on in the residence, should the landlord bear the responsibility of providing an alternative place for the tenant to stay?

A2: During the tenure of the tenancy, the landlord should allow the tenant to peacefully hold and enjoy the rented premises without any interruption. No renovation works by the landlord should be allowed without the consent of the tenant, except for repairs.

Q3: If it is a serviced suite, should the landlord expect the tenant to be around and help out during the cleaning?

A3: Whether or not the tenant’s presence is required during the cleaning operation depends on the terms in the cleaning agreement or service agreement done between the landlord and the tenant.

To Read More: Ask Me Anything: Dealing with rebellious tenants

To Read More: Ask Me Anything: Dealing with rebellious tenants- Part 2

To Read More: How to legally deal with a tenant when they do not pay up

To Read More: Tenant’s due diligence

To Read More: What are your rights as a tenant?

To Read More: Tackling tenant-landlord issues and leasehold renewal cost calculation

To Read More: Ask Me Anything: Who is responsible for IWK bills, wiring and piping issues in a rented property?

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